Accommodation

I am having trouble making friends in accommodation and it is hard to fit in. I spoke to Accommodation Services, they put me touch with a residential student who had been here last year and they quickly helped me make friends.

Hi, we're the Accommodation Services team at Activate Learning. We have a team of highly qualified , experienced staff that can support you while you are living in college. We help guide you on the suitability of living in as opposed to that long commute to college.

Accommodation currently available in Surrey (Merrist Wood) and in Oxfordshire.

Click here for more info - Get in Touch

Name	Role	Division	Your Colleges	Email	Number
Claudine Williams	Accommodation Officer, Homestay Coordinator	Accommodation Services	Surrey and Oxford	mailto:claudine.williams@activatelearning.ac.uk
Tammy Bennett-Jones	Accommodation Assistant	Accommodation Services	Surrey and Oxford	mailto:tamara.bennett-jones@activatelearning.ac.uk

Other Support Services

Click here for - Helpful Links and Resources

QUESTION	ANSWER
What must I do when a tap is dripping in my bedroom?	Call the duty warden number (Merrist Wood 07929021674) (Oxford 07901117450).
There's too much noise at night, what can I do?	Respectfully ask you neighbours to keep the noise down, if the do not respond, call the duty warden (Merrist Wood 07929021674) (Oxford 07901117450).
Can I bring a pet?	No pets are permitted in Halls of Residence.
Can I bring an assistance dog?	You will need to speak to the Accommodation Office to discuss this.
How do I report something broken in my room/block?	Call the duty warden number (Merrist Wood 07929021674) (Oxford 07901117450) or pop into the office (during the day).
Are there any activities in the evenings?	Yes, keep an eye on the notice boards in your block.
What do I do if I am locked out of my room?	Call the duty warden number (Merrist Wood 07929021674) (Oxford 07901117450).
How do I know what is for dinner each night?	A menu for the week will be put up on the notice board in your block.
Can I have post delivered at Merrist Wood?	Yes, please use your name and room number in the address. Post can be collected from the Accommodation office.
What happens if I don't like anything on the menu?	Come and speak to the Accommodation team or the chef in advance.
How will I know if I have post?	You will receive a text message.
What do I do if I am feeling unwell?	Call the duty warden number (Merrist Wood 07929021674) (Oxford 07901117450).
What happens if I am not going to be in for dinner?	Let the kitchen know in the morning that you won't be in for dinner.
Can I have an overnight guest?	Only on a Friday or Saturday night if you are over 18 and live in Halls 7 days a week. You will need to get permission in advance from the Accommodation office. Visitors must be aged 18 or above.
Can I have visitors during the day?	Only if you are aged 18 or above and living in over 18 Halls of Residence. One or two visitors at a time permitted from 8am till 11pm. Visitors must be aged 18 or above.
Can I leave site during the day if I don't have any lessons?	Yes, but you must sign out first in you are under 18.
Does the college provide bedding?	No, you will need to bring your own duvet, pillows and bed linen.
Can I have candles in my room?	No, as they are a fire risk.
Can I bring a kettle to my room?	Yes.
Can I bring a mini-fridge to my room?	Yes.
Can I bring my own microwave, toaster, sandwich toaster?	No, as they are a fire risk. A kettle, microwave and toaster is provided in each block kitchen area.
Can I cook my own meals?	There is a microwave which is intended for heating snacks, breakfast and evening meals are provided in Woodys Monday to Friday.
Is there any catering at weekends?	No, meals are only provided Monday to Friday. Catering outlets are closed at weekends, half term etc.
Is there a launderette?	Yes, it is next to the Accommodation office, open 8.30am till 10pm.
Can I have fairy lights in my room?	Only if they are battery-powered ones.
Can I put up posters, pictures etc?	These must be kept on your notice board only.